Firebox Stove Privacy Policy
Effective Date: January 16, 2026
Firebox Stove (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you use our website at https://fireboxstove.com, purchase products, or otherwise interact with us.
We collect personal information in several ways. This may include your name, email address, billing and shipping address, phone number, and payment details when you place an order or create an account. If you register for an account, we also collect a username and password, along with any profile details you choose to provide. When visitors leave comments on our website, we collect the information shown in the comment form, along with the visitor’s IP address and browser user agent string for spam detection purposes. Additionally, an anonymized string derived from your email address may be provided to the Gravatar service, and once your comment is approved, your profile picture and username may be visible to the public.
If you upload media such as images, please ensure that location data (EXIF GPS) is not included, as visitors may be able to download and extract this data. Our site also makes use of cookies, which are small data files that help us remember your login details, preferences, and track site usage. Cookies may be temporary session cookies, login cookies lasting up to two weeks if “Remember Me” is selected, or functionality cookies related to articles or content you edit. Our site may also contain embedded content from third parties, such as videos, images, or articles, which may collect data about you as if you were visiting their site directly.
We use the information we collect to fulfill orders, process payments, and deliver products. We may also use it to communicate with you about your account or purchases, improve and personalize our services, detect and prevent fraud, and comply with legal obligations. We do not sell or rent your personal data, but we may share it with trusted service providers who process payments, handle shipping, or support our website. We may also disclose information if required by law or when necessary to protect our legal rights. If you request a password reset, your IP address will be included in the reset email.
We retain data for as long as necessary. Comments are stored indefinitely to allow automatic recognition of future comments. Registered user information is stored as long as the account is active, though users may request changes or deletion of their data at any time, except for usernames, which cannot be altered. Some data may be retained to meet legal obligations.
Depending on your jurisdiction, you may have the right to request a copy of your data, correct inaccuracies, request deletion, or object to our processing of your information. To exercise these rights, you can contact us directly at [email protected].
If you opt in to receive SMS or text message communications from Firebox Stove, we may send you promotional messages, special offers, order updates, or other marketing-related information. By providing your mobile number and consenting to receive text messages, you authorize us to contact you using automated technology, where applicable. Message and data rates may apply depending on your mobile carrier and plan.
Your consent to receive SMS messages is not a condition of any purchase. You may opt out of receiving text messages at any time by replying “STOP” to any message you receive from us or by contacting us at [email protected]. After opting out, you will no longer receive SMS messages unless you re-enroll. For assistance, you may reply “HELP” or contact us directly.
We do not sell or share your mobile number with third parties for their marketing purposes. However, we may use trusted service providers to facilitate the delivery of SMS messages on our behalf, and they are contractually obligated to safeguard your information.
We take commercially reasonable steps to secure your personal information, but currently no system can claim 100% security. Please understand that transmitting data online carries inherent risks. If you are visiting our site from outside the United States, you acknowledge and consent to the transfer of your data to the U.S., where it will be processed under U.S. law.
We may update this Privacy Policy from time to time, with the effective date shown at the top of the document. If significant changes occur, we will notify you via email or a notice on our website. If you have questions about this Privacy Policy, please contact us at [email protected] or call us at (435) 565-6918.
